The hair diagnosis: its importance in the hair salon

As a hairdressing professional, you need to stand out from the competition. You are therefore constantly looking for ways to offer superior quality services to your clients. There is one service that is often neglected in salons even though it is crucial: the hair diagnosis. Practiced regularly, it turns out to be a fundamental element for success both for you and for your clients. In this article, we will go deeper into the subject of hair diagnosis, its importance, and how to easily integrate it into your services.

What is a hair diagnosis?

The hair diagnosis is a precise assessment of the health and appearance of the hair and the scalp. That is why it can also be called a “scalp diagnosis.” This service should normally begin as soon as the client arrives in the salon in order to adapt the different treatments as much as possible. It will allow you to select the treatments that correspond to the client’s needs, but also to recommend products that go along with the diagnosis.

You are certainly wondering how to carry out a hair diagnosis. It includes different steps:

  • Visual observation: First, you determine the quantity, the nature of the hair and its texture. Thick or fine hair? Straight, wavy, curly, or frizzy? This is the first step before starting the hair analysis.
  • Scalp analysis: By examining the scalp, you can identify the client’s different hair problems. You will be able to detect the presence of dandruff, lice, irritation, dryness, or excess sebum.
  • Practical questions: To complete the analysis, it is necessary to ask the client about their hair history and care habits. The products they use, treatments, as well as heating devices will provide valuable information to influence the diagnosis.

Why is the hair diagnosis essential?

Personalization of treatments

Each client has their own hair and their own hair care needs. A good hairdresser’s hair diagnosis makes it possible to offer suitable treatments, thus guaranteeing a personalized service that meets the client’s specific expectations. It is so important to address your clients’ hair needs with precision in order to take the best possible care of their hair.

Prevention of hair problems

As a hairdressing professional, and thanks to this diagnosis, you warn your clients of certain problems they may be unaware of. It is always more difficult to self-diagnose at home, which is why you play an essential role. You can then recommend simple actions or suitable treatments.

Satisfying the client and attracting new clientele

Clients feel truly valued when they are given special and individual attention. Since not everyone offers this service in the salon, it also allows you to attract new clients who are interested in this service.

Standing out from the competition

You will then become a hair salon that offers an additional service: hair diagnosis. And since you don’t see this everywhere, that is how you will set yourself apart from others and become the salon everyone will want to go to. Word of mouth will do its work. Everyone loves to be advised by professionals!

Introducing hair diagnosis into your salon: step by step

Equip yourself and find the right products

To properly carry out the hair diagnosis, you can absolutely obtain equipment such as hair microscopes, specialized cameras, or even UV lamps.
It is also essential to accompany yourself with the right products to best complete the hair diagnosis and to recommend the most suitable products for the nature of your clients’ hair once they leave the salon. At Hairborist, we have a specific range inspired by aromatherapy to meet all needs.

All hair concerns are represented:

  • Dry hair
  • Oily hair
  • Hair loss
  • Sensitive scalp
  • Hair with dandruff
  • Hair with lice
  • Colored hair

Your clients will certainly find what they are looking for thanks to our different treatments and will be able to follow your valuable advice after their hair diagnosis.

Training your staff

It is important that your entire staff is trained beforehand not only to recognize the different types of hair, but also tobin order to collect meaningful information. This will increase the credibility of the diagnosis.

Offering a free hair diagnosis

The free hair diagnosis is the best way to attract new clients and retain them. You will not lose money since it is by doing a scalp diagnosis that your clients will probably be tempted by the range of products that suits them. Indeed, by detecting their hair needs and highlighting their issues, they will feel the importance of obtaining these treatments.

Taking the time and becoming an innovative concept

Hairborist has always prioritized the well-being of its clients. That is why integrating hair diagnosis into your services is a key moment. Our partner hairdressers, experts in their field, take the time to assess the specific needs of your clients’ hair at each appointment. Thanks to their know-how, they are able to provide precise recommendations that truly help their clients and to adapt the treatments according to the diagnosis.

Each diagnosis, its adapted treatment

After each hair diagnosis, it is important to propose the products adapted to your clients’ scalp so that they can treat these issues. You are like a doctor. When he diagnoses a disease, he gives you the proper treatment. As a hairdresser, you have the same role. You have the power to detect your client’s hair problems and to give him the keys to fix everything. And if he does not have any particular problem, you can still advise him on professional products to take care of himself and his hair. Thanks to this, you will boost sales in the salon.

The big plus at Hairborist is that we offer a three-step care ritual that really allows you to maintain all hair types:

  • The oil bath before shampooing is really the step not to be missed to treat many hair problems. Even before washing the hair, it is what will allow deep penetration into the scalp. Thus, the problems will be reduced and the hair strengthened. As explained earlier, we work with aromatherapy to treat the hair. We have 2 bases of vegetable oils that are mixed with our essential oil synergies according to the client’s problem. A real delight to perfectly complement the hair diagnosis!
  • The organic shampoo step, which adapts to the nature of the hair and allows deep cleansing.
  • Finally, the conditioner, essential to close the hair scales that were opened with the shampoo. It allows deep hydration and detangling.

Each step of the routine is customizable according to your client’s profile. Thanks to this tailor-made protocol, the diagnosis takes on its full meaning.

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